Ensure you have access to a good connection before you start!
If you have tried to download three times without success, stop trying! Wait until you have access to a different device and/or a better connection.
Please, wait until the download is complete before you open the folder.
Ensure you have a PDF reader. PDFs can be read without any problems on all devices. Most devices will have a reader, but just in case...
Open the file - double click or right-click and choose "Open" to find the PDF file. (If your device can't read the file, check you have opened the zip file first).
Open the PDF files.
PDFs can be opened and read on all devices with the right software - see Step 2.
First carefully check step 1 - 4.
Should you still experience a problem with your download, please CLICK HERE for help with downloads only.
In the unlikely event that you're unable to download or open a file - here's what to do: